Terms of Use

Updated: December 30, 2025

Welcome to Grafium (“Grafium”, “App”, “Service”). These Terms of Use (“Terms”) govern your access to and use of the Grafium mobile application for iOS. By using the App, you agree to these Terms.

1. Overview

Grafium is a client application that allows users to connect to their own Grafana servers and view dashboards, panels, and alert information. The App does not provide its own backend or data hosting; all data originates from servers configured by the user.

2. Your Responsibility

You are solely responsible for providing accurate server information, including URLs or credentials, and for ensuring you have authorization to access any Grafana instance that you connect to through the App. You must not use Grafium to access or attempt to access systems you are not authorized to use.

3. Subscription and Billing

Grafium Pro is offered as an optional paid auto-renewable subscription. Payment will be charged to your Apple ID account upon confirmation of purchase. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period.

You can manage or cancel your subscription at any time by going to your Apple ID Settings on your device:
Settings > Apple ID > Subscriptions.

We do not store or process billing information; all payments are handled directly by Apple.

4. Data and Privacy

Grafium does not collect, store, or transmit personal data. All server information entered into the App is stored locally on your device. For more information, see our Privacy Policy.

5. Acceptable Use

You agree not to use the App in any unlawful manner or to interfere with the integrity, availability, or security of any Grafana system. You are responsible for complying with applicable laws and with any terms or licenses associated with Grafana or third-party systems.

6. Disclaimer

Grafium is provided “as is”, without warranties of any kind. We do not guarantee uninterrupted performance, compatibility with all Grafana versions or plugins, or error-free operation. Your use of the App is at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law, the developers of Grafium shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the App, including but not limited to loss of data, server access, work disruption, or unauthorized system access caused by user-provided URLs or credentials.

8. Modifications

These Terms may be updated from time to time. Changes will be posted on this page with a new effective date. Continued use of the App after publication of revised Terms constitutes acceptance of changes.

9. Contact

If you have questions regarding these Terms or need support, you may contact us at:
grafium_help@icloud.com